Frequently Asked Questions
Everything you need to know about our precision weather monitoring equipment.
How long does shipping take for replacement sensors?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need to restore your weather station data logging urgently.
Are your replacement parts compatible with all major brands?
We stock a wide range of components compatible with Davis Instruments, Ambient Weather, and Netatmo. Please check the 'Compatibility' section on each product page before purchasing.
What is your return policy for electronic components?
We offer a 30-day return policy on all unused items in their original packaging. Please note that installed electronic sensors cannot be returned unless they are found to be defective.
Do your weather stations come with a warranty?
Yes, all full weather station kits and individual electronic consoles come with a standard 12-month manufacturer warranty covering technical defects.
Can I get technical support for setting up my anemometer?
Absolutely. Our team of electronics experts is available via email to help you calibrate your sensors and sync them with your indoor display console.
Do you ship internationally?
Yes, we ship our weather monitoring hardware worldwide. International delivery times vary by location and typically range from 7 to 21 business days.